Billetweb

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Paris, France

About Billetweb

A fixed-commission online ticketing solution for all types of organizers, with integrated cashless, CRM and access control.

Platform type

Promoter software

Verified data

Commission: €0.29 + 1% per ticket sold online (banking fees included). Free for free events. No subscription or commitment required.Supplément de +0,10 € par billet pour la numérotation de places. Cashless à partir de 1 €/participant.verified on 2026-08-16
Moyens de paiement: Credit/debit card (Visa, Mastercard, Maestro) via PCI-DSS certified multi-PSP 3-D Secure. Also: cheque, bank transfer, invoicing, instalment payments and direct debit.verified on 2026-08-16
Types d'événement: Festivals, trade shows & exhibitions, sports clubs, concerts & shows, visits & leisure, seminars & conferences, sports events, courses & workshops, parks & museums, theatre, concert halls, local authorities and occasional organizers.verified on 2026-08-16
Intégrations: Website integration (code snippet), Facebook events, Google Analytics and Facebook pixel tracking, REST API, Zapier plugin and multi-event cart.verified on 2026-08-16
Support: Support 7 days a week. Satisfaction score: 4.74/5. Over 25,000 organizers.verified on 2026-08-16
Cashless / contrôle d'accès: Yes — cashless payment solution via wristband or personal card. Online top-up before the event, on-site top-up, and refund after the event. Works offline. From €1/attendee.verified on 2026-08-16
Propriété des données: Data belongs to the organizer. Export to Excel or via API at any time. Data hosted in France. GDPR-compliant platform.verified on 2026-08-16
CRM natif: Yes — free integrated CRM up to 100,000 contacts. Automatic buyer profiles, advanced segmentation and sync with Mailchimp, Brevo and Campaign Monitor.verified on 2026-08-16

Strengths

Transparent and predictable commission: €0.29 + 1% all-inclusive (banking fees included)
Open to all types of organizers: commercial, non-profit, public bodies
Free native CRM up to 100,000 contacts with advanced segmentation
Integrated cashless solution for festivals and large events
Data hosted in France, GDPR compliant, free data export at any time
Support 7 days a week, 4.74/5 satisfaction score (25,000+ organizers)

Limitations

Commission charged on every ticket (unlike HelloAsso for non-profits)
Cashless billed separately (from €1/attendee)
No free tier for paid events
High hardware rental fees (€100/day cash register, €70/day access terminal)

Reputation

Well-regarded among French organizers with 25,000+ clients and a 4.74/5 satisfaction score on the official website. Praised for its feature set (cashless, CRM, access control), occasionally criticised for a steep initial learning curve.

Billetweb.fr (page d'accueil officielle) accessed on 2026-08-16
Billetweb tarifs accessed on 2026-08-16

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