Citizen Ticket

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Edinburgh, United Kingdom

About Citizen Ticket

A versatile option for UK organisers who want full control over their fees with the software plan, or who prefer to delegate payment management through the agency model at competitive commission rates.

Platform type

Promoter software

Verified data

Commission: Software mode: free plan (up to 2,000 tickets/year, 1 user), £279/year (7,500 tickets) or £549/year (30,000 tickets). Organiser manages their own booking fee via Stripe or Square. Agency mode: Starter 3% + £0.20 + VAT (up to 1,000 tickets/event); Advanced 7% + £0.49 + VAT (30,000 tickets); Professional 9% + £0.49 + VAT (unlimited, full white-label). Payment processing fees included in all agency plans.Citizen Ticket ofrece dos modelos claramente diferenciados: software SaaS (el promotor usa sus propias pasarelas) y servicio de agencia de ticketing gestionada. Los precios en GBP son los publicados; también disponibles en USD y EUR.verified on 2026-08-17

Strengths

Free software plan up to 2,000 tickets/year — no platform commission
Agency model with payment processing included in the rate
Full white-label with the Professional plan
Integrated access control and accreditation (Eventree)

Limitations

Agency Advanced plan (7% + £0.49) can be expensive for high-volume events
Software mode requires the organiser to set up and manage their own payment gateway
Advanced marketing features only included in paid plans

Reputation

Citizen Ticket is well regarded among festival and experience organisers in the UK, valued for the flexibility of its two business models and the quality of its integrated access control.

Citizen Ticket — Pricing / Find a Plan (página oficial) accessed on 2026-08-17
Companies House — CITIZEN TICKET LTD (n.º SC454982, domicilio: 25 Greenside Place, Edinburgh EH1 3AA) accessed on 2026-08-17

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